Our partner Mollie NV guarantees a 100% secure online payment. Thanks to the secure SSL connection of our partner Mollie, you do not run any risk. In addition, the online payment is also very simple. Are you still experiencing difficulties? Then you can always call our customer service on +32 (0) 1 187 47 88 who will be happy to help you.
FAQ about online payment
Is my payment safe?
Thanks to our payment partner Mollie, we have a safe and reliable payment system, so you can be sure that the payment is made safely. As soon as you have gone through the 5 steps of the ordering process and you click on “Send order and pay”, you will be redirected to a secure https page of our payment partner Mollie. Your payment details and credit card information are only used for payment and are never released to other parties.
How can I pay online?
Regardless of which payment method you choose, we cannot deliver your package until we have received the payment.
Payment by bank card: Bancontact or Maestro
When paying with a bank card, we receive the payment almost immediately. This way, your package can be prepared for shipment more quickly, if available stock. Please note, the options pay with Bancontact or Maestro are not applicable for payments with a Dutch bank card.
Payment by credit card: Visa, MasterCard
When paying with a credit card, we receive the payment almost immediately. This way, your package can be prepared for shipment more quickly, if available stock. With this payment method, the verification code of the card is also requested. The verification code for a credit card is not mandatory to enter when paying with Visa or MasterCard, but it is for American Express. This check only checks whether your card is not being used by an unauthorized person.
For the verification code for Visa or MasterCard, look at the back of your card where you will find a 3-digit code in the field of your signature. You will find this code either after your full account number or after the last 4 digits of your account number.
Payment with PayPal
To use this payment method you need a PayPal account. You can then make the payment quickly and easily with your email address and password, without the need for a card reader.
You will see a screen where you enter the e-mail address where you want to receive the payment details. Do not forget to click on the button “Yes, I confirm my payment”. In the next screen, you will get the details of your bank transfer.
How can I pay online in Europe?
• Payment by credit card: Visa, MasterCard or American Express
• Payment with PayPal
How can I receive an invoice as a company?
An invoice is always printed and sent by e-mail, regardless of company or private individual. You will therefore receive the invoice when you order. If you want the VAT number of your company to be stated on your invoice, do not forget to indicate in Step 1 of the ordering process “Personal data” that it concerns a business type account. This way you can enter the company name and VAT number.